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How do I activate my Clipper card?
You will need to tag your card to a card reader or ticket machine to activate it. This process may take up to 5 days if you are tagging only on a bus or light-rail vehicle.
How do I change my Clipper card to senior?
MAIL your application form and a copy of your proof-of-age document to: Clipper Youth/Senior Applications, PO Box 318, Concord, CA 94522-0318. Do not send originals, as documents will not be returned. Or EMAIL scans or photos of your application form and your proof-of-age document to senioryouthapps@clippercard.com.
How do I know if my Clipper card is active?
Log into your My Clipper account and click on “Check card value” or “Check card activity” Contact Clipper Customer Service at 877.878. 8883, TDD/TTY 711 or 800.735.
Do senior Clipper cards expire?
Unlike a credit or debit card, the Clipper card does not expire; however, you will need to renew your eligibility for Clipper START once every two years to continue receiving the discount.
How do I register for Clipper?
To register your Clipper card, please call Clipper Customer Service at 877-878-8883 or visit clippercard.com, click the “Register a card” link and follow the instructions. If you secured your card from clippercard.com, your card is already registered.
How do I transfer my Clipper card balance?
To transfer your unused cash balance to a new card, you need to purchase a new adult Clipper card on your device and then call Clipper Customer Service at 877.878. 8883 to request a balance transfer.
Is Muni free for seniors?
Free Muni for Seniors (ages 65+) This program provides low and moderate income seniors residing in San Francisco free access to Muni services, including cable cars, when using a Clipper card. Once you are in possession of your Free Muni Clipper Card you can transfer it to your phone on the Clipper App.
How do I scan my Clipper card to my phone?
To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you tag on and off of transit. There’s no need to open an app. Once you hear a single beep or see a green light — that means you’ve paid your fare and are good to go. If you hear three beeps or see a red light, it did not tag.
How much does a Senior Clipper card cost?
Fares & Passes Clipper Passes Passes are only available on Clipper 31-Day Express Pass $70 Senior (65+)/Disabled Day Pass* $1.75 * Daily fares are automatically capped at this amount.
How can I check my Clipper card balance without an account?
Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions.
Can I have multiple Clipper cards?
Can I have more than one card in my Clipper account? You can have multiple adult cards associated with a single account. When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account.
Can you have 2 Clipper cards?
Yes! You can have multiple adult cards associated with a single account. If you log into your account and order/register a new card, Clipper will automatically add your new card to your existing account.
How do I use my senior Clipper card on BART?
If you are using a Clipper card (both with plastic card or on your iOS or Android smart device): When you get to the fare gate, you simply need to “tag and go” to pay for your ride. The correct fare will be automatically deducted.
How do I get money off my Clipper card?
7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. Refunds are subject to the fees in Section 10.
How long does money stay on Clipper card?
You have up to 6 months to spend down your balance, so you can load the funds. If you haven’t reduced your balance by that time, the order will expire, and Clipper will return the value to your transit benefit provider.
Where can I purchase a Senior Clipper card for Bart?
Senior citizens can now visit one of the eight MyTransitPlus kiosks located in the downtown San Francisco BART stations: Embarcadero, Montgomery Street, Powell Street and Civic Center; and in the East Bay, the Richmond, Coliseum/Oakland Airport, Bay Fair and Walnut Creek BART stations.
What happens when you deregister a Clipper card?
CANCELLATION INSTRUCTIONS Your Clipper card will not be returned to you. Re- funds are processed on a case-by-case basis, and all card cancellations require a $5 processing fee. If the balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee.
How do I merge my Clipper card?
You will need to contact Clipper Customer Service at 877.878. 8883 to request a transfer of the transit value to the correct card. (Some limitations may apply.) If your next order will cause your card to exceed the $300 maximum balance, Clipper cannot load the funds to your card.
Do Clipper card funds expire?
Cash on your card won’t expire; time-limited passes and tickets will expire. To load a Monthly Pass or cash, customers with Clipper cards (Adult, Youth, Senior, Disabled) can load their products immediately by going to: Clipper retail outlets, such as participating Walgreens. Downtown San Francisco Muni fare machines.
Does Clipper card work on Muni?
Clipper®: Clipper is the all-in-one transit card for the Bay Area. Use your Clipper card on all Bay Area transit systems, including Muni. Cash: Fares can be paid on surface transportation with any U.S. currency or coin; exact change is required.
