QA

Quick Answer: How Does Offer Up Shipping Work

Can you get scammed on OfferUp shipping?

Definitely. However, they give you a two day period in which you can inspect the item and make sure it’s in the correct condition. I’ve been burned a few times by this. As long as you are available to inspect the package by two days after the delivered time, then you should be good.

How does OfferUp shipping work for buyers?

When buyers see a shippable item they like, they can choose Ship to me (for items available through shipping and locally), or Make offer (for items not available locally), confirm their offer, and pay through the app. Buyers may also select Buy Now to instantly purchase an item and have it shipped.

How do you get paid when you ship on OfferUp?

Get paid after shipping Ship: When you accept an offer, we’ll authorize the buyer’s payment and hold it until you ship. Deliver: When the item gets there, buyers have 2 days to evaluate it before the sale is final. Get paid: Your money will transfer to your deposit account within 5 business days.

Should I trust OfferUp shipping?

Shipped items and Buyer Protection Claims Only use OfferUp to transact. Sellers should not take payments outside of OfferUp. When an item is paid for and shipped through OfferUp, the buyer may be protected if certain problems occur, but only if the transaction and payment were completed through OfferUp.

Should I give my address on OfferUp?

Please don’t give away personal information such as email, phone number, or address. Use in-app messaging to communicate securely. Pay with cash or use OfferUp Payments available in some markets.

How long does it take OfferUp to ship?

When a seller accepts your offer, they are asked to promptly ship the item. You’ll see a shipped notification in the app when the seller ships the item. The notification will say that the item is on its way. The seller has up to 6 full days to ship after accepting a shipping offer or receiving a Buy Now purchase.

How much does OfferUp charge to ship?

Sellers are required to pay a service fee when shipped items sell. The fee is either a minimum of $1.99, or 12.9% of the sale price.

Can I offer free shipping on OfferUp?

OfferUp offers occasional promotions to give you a discount on shipped items. We’ll show you in the app if a discount is available, like free shipping or $5 off. For example, you could see it on an item detail page, the search page, or a full-screen promotional message.

Are sellers protected on OfferUp?

Sellers on OfferUp are not only protected by our policies and partnerships, but also by our world-class fraud detection, automation, machine learning, and data models that make OfferUp the simplest, most trusted way to buy and sell. OfferUp teams are working full time to block and mitigate fraudulent behavior.

How do I print a shipping label on OfferUp?

In the app, go to your chat about that item, then tap View label to get a PDF of the shipping label. In email, look for email from OfferUp.com.

Can I pay for someone to ship me a package?

With Collect on Delivery (COD), a mailer sends an item (not already paid for) to a recipient (or agent) who pays for the item and its postage (not to exceed $1,000.00) when the item is delivered. This product ships in a pack of 10.

Can I pay with credit card on OfferUp?

When paying for a shipped item, you can use the following payment methods. Credit and debit cards including: Visa. Mastercard.

How long does it take to receive money from OfferUp?

It typically takes 1-2 days for your bank to reflect your deposits. Note: To turn off Fast Deposit, go to Account > Payment & Deposit methods and toggle off Fast Deposit.

What happens if you get scammed on OfferUp?

OfferUp will provide return instructions on approval, and the buyer will need to return the item accordingly. If approved, OfferUp will issue a refund up to the original price (including shipping costs) of the item sent to the original form of payment.

Can you use PayPal on OfferUp?

When paying and getting items shipped through OfferUp’s system, you’ll be covered by OfferUp’s Buyer Protection program. Avoid other app-based payments like Venmo and PayPal. Also avoid wire transfers such as Western Union or MoneyGram, or non-cash payments such as gift cards or personal/certified checks.

How do you meet people on OfferUp?

Tips for meeting Meet at a well-lit public location with lots of people around, like a cafe or shopping mall. If you’re buying a large item, bring a friend to help lift it. When leaving for your location, use OfferUp messages to tell the other person you’re on your way.

How do I contact someone on OfferUp?

Messaging on OfferUp Tap in the message box at the bottom of the screen. Enter your message. Tap Send when you’re done.

How do I mark an item as shipped on OfferUp?

Print your pre-paid shipping label. To view the label in the app, open your messages with the buyer, and tap Shipping label under “Accepted – ship within 3 days!” Find messages. We’ll also email the label to your verified email address.

Does OfferUp give tracking number?

Tap Transactions. Tap the purchase you want to find the order status of. You will see details of when the purchase was made and when you can expect to receive the item. Tap Track item to find out the status of delivery.

Is OfferUp a legit site?

With over 85 million downloads across the country, users looking to buy and sell used stuff and sell items locally free can rest assured that OfferUp is legit.