QA

Question: How Long Does Carvana Delivery Take

What is the process for my Out of Market Delivery? Since your vehicle is outside of our free delivery zone and will be delivered through a Third-party Delivery Service, it will take approximately 5-15 business days for your vehicle to make its highly anticipated debut in your driveway.

How fast can you get a car from Carvana?

On average, vehicles take 18 days to go through our reconditioning process before becoming available for purchase. (Please note, the number of days is just an average and the actual number of days varies by car.) We ensure that every Carvana vehicle meets our rigorous 150 point inspection standards.

What happens during Carvana delivery day?

We’ll unload the vehicle and use sanitizing wipes on the keys, shifter, and steering wheel. DRIVER’S LICENSE CONFIRMATION. VEHICLE SANITATION. Customer Call. DOCUMENT REVIEW. ENVELOPE COLLECTION. PURCHASE COMPLETION. Paperwork Review.

Does Carvana ever deliver early?

Possibly. Our delivery schedule is based on your new car passing all of our quality control checks and travel time. You will be able to see the earliest possible delivery date on your Order Placed Dashboard and then reschedule your appointment by clicking ‘Edit Order’ and choosing your prefered date and time.

What does delivery confirmed mean on Carvana?

You will know when your order is finalized when you receive an email that contains confirmation of your delivery or pickup date and details on what to expect at the time of your appointment.

How much does Carvana delivery cost?

What is Carvana’s delivery fee? Carvana charges between $190 and $599 for delivery, and prices vary based on where you live. Local deliveries are usually free, but you will need to review each car listing to get an exact price. In many cases, the shipping cost is fully refundable.

How long does Carvana take to approve?

Get a approved online in just 2 minutes. 99% of customers who apply get approved and your terms are good for 45 days. There’s no impact to your credit and you can see your actual down payment and monthly payment on all vehicles in our inventory.

How reliable are Carvana cars?

Carvana conducts a 150-point inspection to ensure quality. The cars sold by the company have clean records with no reported accidents, no frame damage and no fire or flood damage. Carvana backs this with a 100-day or 4,189-mile limited warranty.

Do Carvana cars come with plates?

The vehicle will come with a Temporary Operating Plate, and once registration is completed, we will mail you your permanent plates and registration.

Do Carvana cars come with gas?

Free gas! The only acceptable kind of surprise when it comes to car buying. We love that you love your new ride! with my new car @Carvana I went to fill up for the first time this morning thanks for the surprise in the gas tank door!Nov 9, 2015.

Why you should not buy a car from Carvana?

Abysmal trade-in offers Carvana is bafflingly miserly when it comes to trade-in values. While Carmax and dealers typically offer around 40%-60% of Edmunds True Market Value for a trade-in, Carvana seems to offer 25% or less. So, do not sell Carvana your car. It’ll cost you thousands.

What’s wrong with Carvana?

Carvana customers have been complaining that the company is failing to produce permanent registration paperwork or metal tags, and it has come to a point where certain states have issued the company with stop-sale orders and significant fines. A letter issued to Carvana shareholders in Q3 shed some light on the issue.

Can I sell my car to Carvana if I still owe on it?

Yes. Until the sale of your car to Carvana is final, continue to make your normal loan payments to avoid late payment penalties with your lender. Any overpayments will be reimbursed to you.

Do I need to be present when Carvana delivers my car?

We require all individuals on the contract to be at the appointment to be present at the time of the delivery or pickup. This includes the purchaser and any co-signers on the contract. If you have a trade-in, owner(s) listed on the vehicle’s title should be present at the appointment.

How does it work when Carvana picks up your car?

You let us know the time and place and we’ll come to you and pick up your vehicle. All pick-ups are touchless and completed with your safety in mind. We’ll finalize your sale or trade-in on the spot, including your payment. If you bought a car from us, we’ll bring your new ride and take your old one.

How do I know if I got approved for Carvana?

How is my order verified if I am financing with Carvana? Once you have placed your order, our underwriting team will review your account details and any documents submitted. If any additional information is needed, we will reach out to you and provide a deadline for when additional items must be submitted for review.

Where does Carvana get their cars?

We source our vehicles a variety of ways: auctions, trade-ins, partnered dealerships and customers who sell their vehicle to Carvana. Those vehicles are rigorously inspected to ensure they meet our high standards.

Does Carvana register your car?

If you purchased a vehicle using Carvana financing or your local bank’s financing, Carvana will register the vehicle on your behalf within the designated time frame.

Does Carvana test drive your car when you sell it?

Yes. Carvana will accept your vehicle if it is newer than 1992, the odometer is in working condition, and we are able to safely perform a test drive.

Can Carvana deny me?

No. When you pre-qualify with Carvana, you see real, personalized terms without affecting your credit score. Though your terms will not change, we do complete a formal credit inquiry when you schedule your delivery or pickup.

Do you need a down payment for Carvana?

It’s important to note that Carvana requires a down payment on all of its vehicles. The minimum level of that down payment depends entirely on the price of the vehicle being purchased, and it’s also nonnegotiable. However, it can be reduced or offset with the trade-in of another car.

Does Carvana take wrecked cars?

If your car has been wrecked it’s also worth noting that while Carvana does purchase vehicles with salvage or rebuilt titles, the car must be in running order in order to be sold. In fact, a representative from Carvana will test drive your car at the time of purchase.