QA

Question: How To Deactivate A Tile

When a Tile is activated to an account, it cannot be deactivated. However, it can be transferred to another account. In order to protect your privacy, you can have the seller contact our Customer Care team using their Tile app account email address so that we can transfer the Tile to you.

How do I factory reset my Tile?

How to Factory Reset or Deactivate Tile Bluetooth Tracker & Transfer it to New Owner First, launch the Tile app on your mobile phone. Go to the homepage. Select the Tile tracker that you want to reset. Navigate to Actions. Select Transfer Tile. Type the email address of your recipient.

How do you reprogram a Tile?

How Can I Reactivate My Tile Mate? Turn your smartphone off, leave it off for 2 minutes before turning it back on. Open the Tile app and leave it open for another 2 minutes. Try again to press the Tile button for 1 second. From here, your Tile should play a short tune and be activated and ready.

How do you unpair tiles from your phone?

Remove your old device from your Tile app: In the Tile app, select your old device. Scroll down to and select More Options. At the bottom, tap Remove Phone.

What does it mean when your Tile beeps?

This is your Tile letting you know that it’s searching for a connection, but it can’t find your device just yet. Your Tile will beep 5 times like a “chirp” when you quickly double-press the button on your Tile if: Your Tile is out of range of your device.

Can I give my Tile to someone else?

You may want to give a Tile that you’ve already activated in your account to someone else. Ask the other person to download the Tile app to their compatible smartphone or tablet. Under Actions, select Transfer Tile. Enter and confirm the recipient’s email address that is associated with their Tile account.

How do you remove things from Tile?

Need to remove Sticker? No worries! Sticker’s adhesive is safe to remove from your items without damaging them. Simply hold Sticker on either side and pull it firmly toward you.

What can I do with old Tile tracker?

You can reTile online or directly through the Tile app. When you get your new Tile, replace it through the app and recycle your old Tile at your local e-waste center for proper recycling.

Can you reactivate Tile?

Once a Tile is deactivated, it can’t be reactivated on any account, for security reasons. If you want to give your Tile away or just hide it for a while, use one of the other options.

How do I reset my Tile 2020?

The fix appears simple for most: Press the locator activation button on your Tile Pro for 10 seconds. That should reset the Tile Pro, letting the locator beacon be seen again.

How do you hide a Tile tracker?

Hide, Unhide, or Replace My Tile In the Tile app, tap the Tile you wish to hide. Scroll down to and select More Options. Under Actions, select Hide Tile.

How do you reconnect Tile?

Do tiles run out of battery?

According to Tile, the batteries in both of the models are guaranteed to last at least 12 months each. Just like it does now with the older Tiles, the Tile app will let you know when the batteries are running low.

How often does Tile update location?

Whenever a person running the Tile app passes within Bluetooth range of your Tile, their device will automatically and anonymously update your app with your Tile’s most recent location. You’ll then receive a notification of your Tile’s last known location so you can go back there to find it.

Can you ping a Tile?

In the Tile app, tap the Tile you want to ring. Tap Find. Listen for the tune. Once found, tap Done or press once firmly on the Tile button to stop the ring.

How far away can a Tile be tracked?

How Far Can You Track the Tile? Since Tile uses Bluetooth, it’s limited by the range of Bluetooth. Tile states their tracking devices work at distances of up to 150 feet for the Tile Sticker, 200 feet for the Tile Slim and Tile Mate, and 400 feet for the Tile Pro.

What happens when you mark a Tile as lost?

The Mark as Lost feature allows you to mark your Tile as lost in the app. Once your Tile has been found by either you or a Tile community member, you will receive a push notification and email notifying you of the item’s location.

Does Tile show location history?

How do I see my location history once I have signed up for Tile Premium? Tap on any of your Tiles from the home screen. Tap the Options tab and select “Location History”. A map and list of location updates from last 30 days will appear.

Do Tile stickers damage tiles?

It is a little time consuming of course, but if you’ve never tiled before then it really is a simpler, less stressful option which is worth considering. Supposedly, the stickers can be peeled off without damaging the tiles underneath which makes it an amazing solution for renters too.

How do you contact Tile?

Speak with our Care Team To text*, tap Settings (gear icon at the top right corner) in the Tile app. Scroll down to and under Premium, tap Contact Premium Support by SMS to begin texting.

How hard is it to remove tile flooring?

Removing floor tile can be a difficult and time-consuming project and the challenges often remain hidden until the project is underway. Depending on the construction, the tile may be attached to bare cement, a plywood or mason board underlayment or even affixed to a previously installed floor.

Is it easy to remove tiles?

The first tile you’ll remove will be the hardest, as there is usually no easy access from the sides. Using the butt of the hammer, prod the corners of random tiles. Try to feel for a loose one, as this will be easier to remove. If you do find a loose one, prize it out with the chisel.

How long does a tile last?

Tile promises customers 12 months of battery life, but some complain that this salient information is buried in the advertising materials and are disappointed when they discover it’s not built to last.