QA

Question: How To Set Up Comcast Modem

How do I hook up my Comcast modem?

If You Have Xfinity Voice or Live in a WiFi Ready Apartment Place Your Gateway or Modem. Find the cable outlet most centrally located in your home. Connect Your Gateway. Wait for Your Gateway or Modem to be Ready. Establish a Temporary Internet Connection. Activate Your Gateway or Modem. Connect to Your Home Network.

How do I get Comcast to recognize my new modem?

You can activate the modem or gateway you own using the Xfinity app as long as it’s eligible.Activating Your Own Modem Using the Xfinity App Launch the Xfinity app and sign in using your Xfinity ID and password. Once the Internet connection has been found, you’ll be prompted to Start Activation.

How do I replace my Comcast modem with my own?

Here is How to Replace a Comcast Modem with your Own, in 4 Easy Steps: Buy an Xfinity Compatible Modem & Router or a Gateway to Replace your Comcast Modem. Call Comcast to Activate your Modem (Or, Use the Activation App) Connect your Mobile Devices to your Router WiFi. Return your Old Comcast Modem!.

How do I activate my Comcast modem without the app?

Activate your modem online (if you didn’t on the app) There’s another way you can activate Xfinity Internet without the app: you can do so online. This also works if you’re activating Xfinity TV. All you need to do is turn on your equipment and go to Xfinity.com/activate.

How do I activate my modem?

Connect the coaxial cable from the cable outlet on the wall to the back of your modem. Plug the power cord into the power port on the back of your modem and the other end into an electrical outlet that is not connected to a switch. Result: The modem lights start to flash and light up.

Why is my Xfinity router blinking orange?

What is this? The Xfinity Gateway Blinks Orange when it undergoes a firmware update. If it isn’t successful, try rebooting your router, checking your cables, or using an Ethernet connection. If the issue persists, contact Support or consider replacing your router.

Do I need to call my ISP if I get a new modem?

You can replace your WiFi router without calling your ISP. However, if you will be replacing the cable modem, you will need to call your ISP for them to register the new cable modem.

Is it easy to self install Xfinity Internet?

With Xfinity self-installation, Xfinity sends you a kit containing everything you’d need to install your new internet service, provided your home is already wired for it. It’s easy, fast, and free—don’t be afraid to give it a shot.

How do I setup my Netgear Xfinity modem?

How to Set up Netgear Nighthawk with Xfinity Internet Step 1: Sign-in to Xfinity gateway. Step 2: Go to ‘Gateway at a Glance’ Step 3: Turn ‘Bridge Mode’ on Your xFi. Step 4: Connect xFi to Netgear Nighthawk Router. Step 5: Restart All Devices. Step 6: Install the Nighthawk App. Step 7: Personalize your Wi-Fi Network.

How do I get an Xfinity activation code?

Go online to Xfinity.com/activate for easy step-by-step activation instructions. If you’re activating your Xfinity Mobile device, go to xfinitymobile.com/activate.

What’s the difference between a modem and a router?

Your modem is a box that connects your home network to the wider Internet. A router is a box that lets all of your wired and wireless devices use that Internet connection at once and also allows them to talk to one another without having to do so over the Internet.

What brand of modem does Xfinity use?

Motorola MB7621: Best for most Xfinity internet plans The Motorola MB7621 is an Xfinity-certified cable modem that comes with wired speeds of up to 1,000 Mbps.

Is the new Xfinity modem better?

Support for this standard should, according to Comcast, make its new xFi Advanced Gateway faster and more reliable than the older version that was available to its customers who subscribe to its higher-speed plans.

Why won’t my Xfinity gateway connect?

Unplug your equipment, wait one minute, and then plug it back in. This method, known as powercycling or rebooting, can fix many connection problems. Make sure your account is up to date on payments by going to the Billing tab in My Account (you may be asked to sign in using your Xfinity ID and password first).

Does Xfinity Internet need a coax cable?

Xfinity Internet Self-Install Requirements The coaxial cable included in your Getting Started kit is 10 feet long, so the outlet in your home must be within 10 feet of where you would like to connect your modem.

Why is xfinity login not working?

Clear your cache and cookies, and try to access the xfinity.com site again. If this isn’t successful, please try to access the page by visiting: http://76.96.54.12. This issue is believed to be limited to customers using specific router configurations and we are working on a complete solution.

Why is my new modem not working?

Disconnect all devices, reboot the modem, then reconnect your devices. Plug your computer into your modem. If your PC has an Ethernet port, you can directly connect it to the modem. If you can use the internet, then the modem is fine, and the problem lies with your device or router.