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What to do when Amazon won’t give you a refund?
You can ask for your money back through the Amazon website, just follow these steps: Log into your Amazon account. In the top right corner, under Accounts & Lists, click on the Your Orders section. Find the order or item in question. Select Problem with order. Explain your issue with the order and why you require a refund.
How do I contact Amazon about a refund not received?
Request an A-to-z Guarantee Refund Go to Your Orders. Locate the order. Select Problem with order. Select your problem from the list. Select Request refund. Enter your comments in the text box. Select Submit.
Can Amazon deny a refund?
Though Amazon’s return policy does not forbid people from returning more than a certain number of total orders or warns them of a ban in case of excessive returns, its conditions of use say it reserves the right to terminate accounts at its discretion.
How long does it takes to get a refund from Amazon?
Refund Times Refund Method Refund Time (After Refund Is Processed) Credit card Three to five business days Amazon.com Gift Card Two to three hours Debit card Up to 10 business days Checking account Up to 10 business days.
Can I chat with Amazon customer service?
How do I contact Amazon about a problem with an order?
Contact the seller after placing an order with them: Go to Your Orders. Find your order in the list. Select Problem with order. Choose your topic from list displayed. Select Contact seller.
How do I escalate a complaint to Amazon?
If your query remains unresolved, you can escalate the matter to our Grievance Officer. You can contact our Grievance Officer – Mr. Suresh John at amazonpay-grievance-officer@amazonpay.in with the details of your interaction with the Grievance Officer.
Why does it take Amazon so long to refund?
Usually, it takes 35 days. This lengthy refund processing is because Amazon wouldn’t process your refund until they have received your item. First, you must ship your item back to Amazon. Then, they will prepare your returned item upon receipt and process the payment.
Does Amazon refund a Cancelled order?
Does Amazon Refund a Canceled Order? The first question you probably have in this case is whether or not Amazon refunds money on canceled orders — and the answer is yes! Amazon sellers are contractually obliged to refund money on canceled orders.
What to do if a seller refuses to refund?
Company Won’t Give You a Refund? Here’s How to Get Your Money Back Try to Work it Out with the Merchant First. Option 1: Request a Chargeback. Option 2: Consider Mediation. Option 3: Sue in Small Claims. Option 4: Pursue Consumer Arbitration. FairShake Can Help Make Arbitrating a Breeze.
Can Amazon sue a customer?
Amazon says it will now compensate consumers for defective products sold on its marketplace. Most recently, a California appellate court ruled that Amazon could be sued when consumers were injured by third-party products it sold on its website.
How many refunds does Amazon allow?
You can do maximum 10 return. If you buy a book return after 6 day, you will get full refund. You can do this for 10 times.
How do I check my refund status on Amazon?
To check the status of your refund: Go to Your Orders. Next to the relevant order, select View Return/Refund Status.
Is there a number to call for Amazon?
Here is the phone numbers to Amazon Customer Service and Amazon Watch Support. They are always available to answer any concerns. Amazon Watch Tech Support 1-844-590-2761. Amazon Customer Service 1-206… see more.
What’s the telephone number to Amazon?
The Amazon Customer Service (206) 508-4051.
How do I email to Amazon?
How to Contact Amazon via Email. There are only two email addresses that you can use to contact Amazon customer support. For issues with your account or billing, send an email to cis@amazon.com. For general questions, send an email to primary@amazon.com.
Does Amazon refund stolen packages?
Amazon reassures shoppers with its A-to-z Guarantee Protection, which covers the majority of stolen packages. You can file a claim for a refund with Amazon if you’re having trouble getting your money back with an Amazon seller.
Does Amazon have a complaints department?
To file an official complaint with the online retailer, you can: Call customer service at 1 206-922-0880. Log into your Amazon account and click on the complaints link at the bottom of the page.
How do I email a complaint to Amazon?
For issues with your account, you should email cs-reply@amazon.com.
How do you make a complaint?
Here are five simple tips to help you stay calm, be polite and get what you want when you complain in English. Start politely. Make your request into a question. Explain the problem. Don’t blame the person you are dealing with. Show the you are in the know.
How long does it take Amazon to refund for a Cancelled order?
Amazon assures that cancelation refunds will be complete within three to 30 business days, depending on your original payment method. What is this? For example, purchases made with a debit card, checking account, or SNAP funds take up to ten business days to process.
What happens if my Amazon order is Cancelled?
When you cancel an order, Amazon automatically updates the order status in the buyer’s Amazon account and sends an email notification to the buyer. Note: If you have shipped and confirmed the order, tell the buyer that the order is already on its way and ask them to return it to you for a refund.
How long does a cancellation request take Amazon?
Either way, check your Amazon account and/or email for more information on your order. Refunds can be as quick as 24 hours, but generally take 3 to 5 business days, but can take as long as 10 business days.
