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If the DND mode turns on by accident, it will trigger the Blue Ring of Death. When in this mode, Alexa won’t respond to voice commands. If you cannot press this button, make sure you uncheck the “No Interruptions” tab in your Alexa app setting and press the voice command to confirm.
What does it mean when Alexa stays blue?
It simply means that the smart speaker has heard your command and is currently processing it. As soon as Alexa finishes processing your request, the blue light will disappear. You do not need to take any action as the light will disappear on its own, and it should not cause you any worry.
How do you fix Alexa stuck on blue light?
What Steps Can I Take To Troubleshoot? Unplug for FIVE minutes then power up and see how it goes. Go to Alexa settings and make sure that “do not disturb” is turned off. Make sure you are using the original adapter that came with the Amazon Alexa or pick up a replacement from Amazon over here.
What do you do when Alexa won’t respond?
Uninstall and Reinstall the Alexa App. If there’s something wrong with the Alexa App and that’s what is causing the unresponsiveness, you can simply uninstall the Alexa App and reinstall it from the Play Store if you own an Android phone and the App Store if you own an iPhone.
Why does Alexa randomly light up blue and green?
A spinning blue light that ends with a purple flash indicates that Do Not Disturb has been activated. A flash of purple after you interact with Alexa means that Do Not Disturb is still enabled. A pulsing green light indicates an incoming voice call. A spinning green light means you’re currently on a call.
Why is my Alexa lighting up but not responding?
If Alexa and your Echo aren’t responding, try changing the wake word and see if that gets your smart speaker and digital assistant back up and running. Reset the Alexa-enabled device to factory defaults. If all else fails, try resetting the Alexa-enabled device back to factory defaults to fix the issue.
How do you reboot Alexa?
Restart Your Alexa Enabled Device Unplug your device or the power adapter from the power outlet. Then plug it back in. For devices with removable batteries, remove and reinsert the batteries to restart the device.
Where is the reset button on Alexa?
Video: This is the best smart speaker First-generation Amazon Echo (and Dot): Locate the reset button on the bottom of the Echo speaker. Then use the end of a paper clip to press and hold the button for 5 seconds. The light ring on the device will turn orange and spin, signifying that it properly reset.
Why is my Alexa on mute?
If the microphones of your Amazon device are muted, the Alexa cannot be activated and is considered mute as well. To unmute your microphone and thereby Alexa, push and hold the microphone button on your device for at least 2 seconds.
How do I get my Echo back online?
Restart the modem and reboot the router to get the Wi-Fi back up and running. If you fix a Wi-Fi issue, turn the Echo off and then back on again. The device should reconnect to the Wi-Fi network and reappear in the Alexa app as online. Make sure your smartphone and Echo are on the same Wi-Fi network.
Why is my Alexa app not working?
Force stopping the Alexa app resolves most issues with responsiveness. To solve most issues: Sign out of the app. Uninstall and then reinstall the app.
How do you restart Alexa after a power outage?
How do you reset Alexa after a power outage? If you want to manually reset Alexa 2nd & 3rd Generation Echo after power outage then you have to press and hold the Microphone off and Volume down buttons at the same time for 20 seconds until the light turns orange. After a while, the orange light will turn into Blue.
Can you tell Alexa to restart?
Restart song: “Alexa, restart.”Jan 13, 2022.
How do I reset my Alexa Echo without the app?
Press and hold the Microphone off and Volume down buttons at the same time until the light ring turns orange. The light ring will turn blue. Wait for the light ring to turn off and on orange again. Your Amazon Echo device is now reset to factory defaults.
How do I unmute my Alexa Echo?
To unmute, push and hold the microphone button for 2 seconds. The front indicators turn off to indicate that the microphones are unmuted. Note: Alexa can not be activated while the microphones are muted.
How do I know if Alexa is muted?
Whenever you want Amazons smart Assistant “Alexa” to stop listening, you simply press the mute-button on any Echo device to switch off the microphone. A red light indicates that the device is muted and Alexa no longer listens in on conversations.
Why is Alexa not connecting to the Internet?
Restart the Alexa-enabled device. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. If the hardware is working properly, find another device on your Wi-Fi network, disconnect it, then reconnect it using the same password you use to connect Alexa.
Why did Alexa go offline?
The most likely cause of Alexa devices going offline is that the Alexa app on your smartphone is out of date. Check to see if the app needs any updates. Many times if there is a new update available, it will solve the connection problem.
What causes devices to go offline?
If your devices are continually falling offline, the problem is almost always related to poor wifi connectivity caused by signal fluctuations, channel congestion, or data loss. In rare cases, however, this can be caused by settings in your router.
