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Try this first. Restart your TV receiver by holding the POWER button down for 10 seconds then pressing it again to restart. This process takes 5-8 minutes and will impact any DVR recordings in progress. Restart your Wi-Fi® Gateway by removing the power cord for one minute then plugging it back in.
Why is my ATT U-verse not working?
Many receiver problems can be fixed by restarting your receiver. To do this, press and hold the Power button for 10 seconds. This takes 5-8 minutes and will impact any DVR recordings in progress. If you have multiple receivers, reboot your wireless gateway by unplugging it from its power source.
How do you reboot U-verse?
Restart your Wi-Fi gateway or modem Unplug the power cord from the back of your gateway or modem. If you have: Wait 20 seconds. Put the internal battery back in if you have one. Plug the power cord back in. Wait up to 10 minutes for the gateway or modem to restart and your Broadband light to turn solid green.
Why does my AT&T TV say no signal?
If your TV is displaying just “No Signal”, that means the the TV is not seeing a signal on the selected input. It could be that someone has changed the selected input on your TV to an input where nothing is attached.
How do I fix my U-verse?
Launch the Troubleshoot & Resolve tool on U-verse TV Press Menu on the U-verse Remote Control. Scroll down to Help, then press OK. Select Information. Scroll to Troubleshoot & Resolve, then press OK. Select the area you want to troubleshoot. Allow the interactive diagnostic test to run and complete.
What lights should be on my AT&T router?
The power status lights on your Wi-Fi® gateway indicate: Green: The gateway is powered on. Flashing green: The gateway is starting. Amber: There’s a software update in progress.
Why is the red light flashing on my ATT TV box?
If it’s red and blinking, it’s not. Check your internet or Wi-Fi® connection and test your signal strength using your remote: Press the Home button, then Settings > Help > Troubleshooting > Run Network Diagnostics. Try using an Ethernet cable to connect to your DIRECTV STREAM device instead of Wi-Fi.
What is the blue light on the ATT Uverse box?
The blue light indicates that the Receiver is configured to transmit to the TV in HD mode.
Why does my TV say no signal when HDMI is plugged in?
The “no signal error” on a TV is due to using the wrong HDMI cable, a faulty graphics driver or a damaged HDMI port.
How do I fix AT&T billing issues?
To reach the AT&T customer service team, please call 1-800-331-0500 for billing and account questions. For technical support, call 1-800-288-2020. For all other questions or to order new service, please call 1-855-579-3106.
How do I know if my AT&T modem is bad?
See if you have a bad modem You may have a defective modem if it makes one of these sounds: A loud humming noise. A line noise or modem connection sound when plugged into the telephone jack.
How do you know if your AT&T router is working?
Make sure that the AT&T Wireless Internet is powered on. The Power indicator light should be a steady green if connected to a power outlet (or blinking green if on back-up battery). Refresh the network list on the device you are trying to connect.
What lights should be blinking on my modem?
A blinking light means you are having difficulty connecting to the internet. Ensure all telephone cable connections are tight and secure and reboot the modem and router (if applicable). POWER: A solid green light indicates the unit is properly connected to power. A blinking red light indicates a possible modem failure.
How do I fix AT&T red light?
How To Fix A Red Light On Your Router, Modem, Or Gateway Turn Your Router Or Modem Off And On. Move The Router. Check The Cables. Check AT&T’s Service Outage Map. Call AT&T. Reset Your Modem Or Router. Replace The Modem, Gateway, Or Router. Call A Professional Technician.
What is the blue light on dish receiver?
JefferMC. The blue light indicates that the DVR (or other receiver) is outputting an HD signal.
What input should my TV be on?
If you’re using a coaxial cable, your television’s on-screen input list will usually label it as either TV or ANTENNA. On the back of the television it will usually be labeled ANTENNA or a variant of it, such as ANT. Most televisions will also need to be on either channel 3 or 4 when using a coaxial connection.
What do you do when your cable says no signal?
Reset the box Turn everything off at the wall. Check that all cables are securely and firmly in place. Wait for 60 seconds. Plug your TV box (not the television set) in and turn it on. Wait another 60 seconds, or until the lights on the TV box have stopped flashing. Plug everything else back in and turn it all back on.
Can I sue AT&T for lying to me?
You can sue AT&T in the California Small Claims Court nearest to you. In California, AT&T will not be allowed to have an attorney at the small claims hearing. This is done so that there is an even playing field. Instead, a non-attorney employee will have to represent them.
How do I escalate a billing issue with AT&T?
Most of the time that you have a concern about a bill or our service, that concern can be resolved quickly and to your satisfaction by chatting with us online or calling customer service. To reach customer service for an issue with your wireless service, the number is 800.331. 0500 (611 from your AT&T wireless phone).
Where can I complain about AT&T?
Our customer-service department can resolve most customer concerns quickly and to the customer’s satisfaction. Please visit att.com/contactus/index.html to contact the customer-service team for your AT&T Service.
