QA

Question: Can I Renew My Senior Railcard Online

A: Railcards issued at stations cannot be renewed online. You will need to create an account and purchase a new Railcard. To buy a new Senior Railcard, please go to the website homepage, click ‘Buy Now’ and follow the instructions on the screen.

Can I renew my railcard after it expires?

Can I renew my Railcard after it expires? Yes, absolutely. It doesn’t matter whether your old one was purchased at a station or online – you can renew a Railcard with us at any point after your old one expires.

How do I renew my digital Railcard?

Simply click ‘Renew my Railcard’ on the homepage, enter your log in details, click on ‘Renew’ under your expired or soon to expired Railcard, select ‘Digital’ under ‘Choose the type of Railcard you would like’ section and follow the instruction on the screen to complete your purchase.

Do Railcards renew automatically?

Railcards do not renew automatically.

Why can’t I renew my railcard?

You will not be able to renew a Railcard if its date of issue is after your 31st birthday. However, you can still buy another 26-30 Railcard by setting up another account using an alternative address and making your purchase just before your 31st birthday.

Does senior railcard need a photo?

You will be asked to provide either a passport or driving licence number and you will also need a digital passport-style photo if you have selected ‘Digital’ under ‘Choose the type of Railcard you would like’ section.

Can you use an expired railcard?

Can I use my Railcard on the date of expiry? A: Yes. Your Railcard is valid up until and including the date shown on your Railcard.

Can I renew my travel card online?

You can renew your 16-25 Railcard online when it’s within 30 days of its expiry date. Simply follow these easy steps: Log into your account. Click Renew next to the Railcard you wish to renew.

How long does it take to renew digital Railcard?

Please allow up to 5 working days for your Railcard application to be reviewed.

Can a senior railcard be used before 9am?

Time Restrictions: Your Senior Railcard is NOT valid when travelling between two stations in the Network Railcard area of validity during morning peak time. Morning peak time restriction does NOT apply on public holidays.

How do I renew my Railcard at the station?

Railcards issued at stations cannot be renewed online. You will need to create an account and purchase a new Railcard.

How far in advance can I renew my Railcard?

You can renew your Railcard (digital or plastic) up to 30 days in advance of the expiry date.

What does a senior railcard cost?

The Railcard costs just £30. So after a couple of trips, the card will have paid for itself. And over a year, you could save an average of £98*. Your Senior Railcard will save you 1/3 off a wide range of tickets.

How much is a Senior Railcard for 3 years?

The Senior Railcard costs just £30 so after just a few trips, the card will have paid for itself (the equivalent of paying £2.50 a month, if you buy annually). Alternatively, you can get a 3-year Railcard for just £70, saving you £20 on the price of three 1-year Railcards.

How do I contact Railcard?

Please call our Railcard helpline on 0345 030 4100.

Can I use my Senior Railcard at weekends?

Take a look at all the ticket types you can make savings on with a Senior Railcard. There are plenty of ways you can use your Railcard, for both long and short trips. Better still you can use it almost anytime during the week, weekends and public holidays.

Can you use a senior railcard on the London Underground?

Senior Railcard holders can also register their Railcard discount onto an Oyster card to get 1/3 off Oyster pay as you go single fares and daily caps on National Rail, London Underground and Docklands Light Railway services.

What age is free on trains?

Children aged five to 10 can travel free at any time by Tube, DLR, London Overground and some National Rail services in London (where pay as you go is accepted), as long as they travel with an adult who has a valid ticket (up to four children can travel free with one adult) or if they have a 5-10 Zip Oyster photocard.

What if my railcard has expired?

You will need to create an account and purchase a new Railcard. You should wait until your station bought Railcard has expired so you don’t lose any validity. It’s your responsibility to check that your Railcard is in date before buying or using Railcard-discounted tickets.

What happens if a railcard doesn’t come in time?

You will need to wait 5 working days, then go to ‘Manage my Railcard’ on the 16-25 Railcard website homepage to log in to your account and apply for a replacement. Once logged in, click on ‘Details’ under your active 16-25 Railcard, then click on ‘Replace Railcard (Lost or stolen)’.

How much is the fine for not having Railcard?

The amount of the Penalty Fare is £20 or twice the full single fare applicable, whichever is the greater to the next station stop. Plus the single fare applicable to your destination station if you continue your journey. You could also pay a penalty if you: Can’t show an appropriate Railcard for a discounted ticket.

How can I get a free railcard?

One of the main ways that students are able to get a free 16-25 railcard is through student bank accounts. Many banks offer similar student accounts so try to differentiate themselves from other banks by offering a free railcard. One of the main banks to offer such a perk is Santander.

Can you use your bus pass on the train in Scotland?

There are two main options for travel across Scotland: PLUSBUS, a bus pass to go along with your train ticket; and RailBus, which gives you a single ticket to a specific destination.

How long does a railcard last?

INFORMATION: As long as you are aged 25 at the time you purchased the 1-year Railcard, you may still travel at the discounted fare throughout the validity period of the Railcard. Likewise, 3-year 16-25 Railcards purchased by the day before your 24th birthday will be valid for a full 3 years.