QA

How Do I Renew My Senior Railcard

You can renew your Senior Railcard when it’s within one month of its expiry date.Time to renew your Railcard? Log in to your account. Click Renew next to the Railcard you wish to renew. Check all the details are correct. Pay, and you’re done!.

Can I renew my railcard after it expires?

Can I renew my Railcard after it expires? Yes, absolutely. It doesn’t matter whether your old one was purchased at a station or online – you can renew a Railcard with us at any point after your old one expires.

Do I need a new photo to renew my railcard?

If you are renewing your Railcard at the station, and changing the name of the second cardholder, then you will need to complete an application form and provide new photos for you and the second cardholder (as a new photocard will need to be issued).

Do Railcards renew automatically?

Railcards do not renew automatically.

Why can’t I renew my railcard?

You will not be able to renew a Railcard if its date of issue is after your 31st birthday. However, you can still buy another 26-30 Railcard by setting up another account using an alternative address and making your purchase just before your 31st birthday.

Does senior railcard need a photo?

You will be asked to provide either a passport or driving licence number and you will also need a digital passport-style photo if you have selected ‘Digital’ under ‘Choose the type of Railcard you would like’ section.

What happens if you travel with an expired railcard?

No. You will not be able to travel with your discounted tickets if your Railcard has expired. Discounted tickets are only valid if you are using them with a valid Railcard. You will need to renew your digital 26-30 Railcard before you begin and complete your journey.

Can you smile in Railcard photo?

Yes, you will need to provide a suitable image for your disabled railcard when you apply. ❓ Can you smile on a railcard photo? Your expression needs to remain neutral in your photo.

What does a senior railcard cost?

The Railcard costs just £30. So after a couple of trips, the card will have paid for itself. And over a year, you could save an average of £98*. Your Senior Railcard will save you 1/3 off a wide range of tickets.

Can a senior railcard be used before 9am?

Time Restrictions: Your Senior Railcard is NOT valid when travelling between two stations in the Network Railcard area of validity during morning peak time. Morning peak time restriction does NOT apply on public holidays.

How do I contact Railcard?

Please call our Railcard helpline on 0345 030 4100.

What is the railcard app?

Get quick and easy access to discounted rail fares from your mobile phone with the Railcard iOS app! With a Railcard, you’ll enjoy ⅓ off fares when you go by train. Never forget your Railcard again- Your Railcard will be stored on your mobile, ready for your next train journey.

How long does a railcard last?

INFORMATION: As long as you are aged 25 at the time you purchased the 1-year Railcard, you may still travel at the discounted fare throughout the validity period of the Railcard. Likewise, 3-year 16-25 Railcards purchased by the day before your 24th birthday will be valid for a full 3 years.

How do I change the picture on my railcard?

If you bought your Two Together Railcard online, we advise that you wait until your Railcard has expired, when you will be able to update your photograph during the renewal process. However, if this is not suitable, you will need to call our helpline on 0345 3000 250 to order a replacement.

Can I use my Senior Railcard at weekends?

Take a look at all the ticket types you can make savings on with a Senior Railcard. There are plenty of ways you can use your Railcard, for both long and short trips. Better still you can use it almost anytime during the week, weekends and public holidays.

Can you use a senior railcard on the London Underground?

Senior Railcard holders can also register their Railcard discount onto an Oyster card to get 1/3 off Oyster pay as you go single fares and daily caps on National Rail, London Underground and Docklands Light Railway services.

What age is free on trains?

Children aged five to 10 can travel free at any time by Tube, DLR, London Overground and some National Rail services in London (where pay as you go is accepted), as long as they travel with an adult who has a valid ticket (up to four children can travel free with one adult) or if they have a 5-10 Zip Oyster photocard.

How can I get a free railcard?

One of the main ways that students are able to get a free 16-25 railcard is through student bank accounts. Many banks offer similar student accounts so try to differentiate themselves from other banks by offering a free railcard. One of the main banks to offer such a perk is Santander.

How much is the fine for not having Railcard?

The amount of the Penalty Fare is £20 or twice the full single fare applicable, whichever is the greater to the next station stop. Plus the single fare applicable to your destination station if you continue your journey. You could also pay a penalty if you: Can’t show an appropriate Railcard for a discounted ticket.

What do I do if I have lost my railcard?

If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. However, a train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens.

Can I use a selfie for my railcard?

The image should be a good recognisable likeness of you. We prefer colour pictures but black and white images are acceptable. Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence).

Can you use your railcard for someone else?

The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder(s) can use the Railcard. You may be asked to show your Railcard when purchasing discounted tickets.

Can I use my family railcard without a child?

A: Children under five years of age travel for free so do not have to have a ticket for travel. However, at least one child in your group will need to have a child rate ticket for you to be able to use a Family & Friends Railcard.