QA

Question: How To Reset Vivint Panel

Hardware: Press and hold the Reset button on the back of the router for 10-15 seconds, then release. Software: In the Configuration Interface, go to the Advanced tab and under the Administration tab click Factory Defaults. Then click the Restore Factory Defaults button.

Does vivint panel reboot on its own?

Vivint’s control panel doesn’t require a manual resetting if the power failure lasts for more than twenty-four hours. Your settings will automatically reboot and reconnect to your smart devices.

Why is my vivint Smart Hub not responding?

Make sure your WiFi router has power If you have a separate modem and/or multiple routers, ensure they also have power. To check if the outlet is working, unplug the router and plug a different device into the same outlet. If it also doesn’t receive power, try restoring power to the outlet.

How do I reset my vivint hard drive?

Restart the Smart Drive Unplug the Smart Drive for 30 seconds, then plug it back in. Wait a few minutes to see if the connection has been re-established.

How do you reset iq2 panel?

IQ Panel 2 – Reboot Swipe down from time display to show Settings Drop-Down then press SETTINGS. Press ADVANCED SETTINGS then enter Master Code. Press PANEL REBOOT then OK to confirm and reboot.

What does reboot panel mean?

A system reboot means that the system powers down and then powers back on. No changes to the settings are made during this time. This should not be confused with a factory reset, which will default settings and clear zones. There are many reasons why a person might want to reboot their system.

What happens if I reboot my Vivint camera?

Keep in mind, your camera will be offline while it is rebooting. Return power to the camera by plugging the power cord back into the outlet.

Can I use Vivint equipment without monitoring?

Yes, you can use Vivint equipment without monitoring. However, you cannot use the app on your phone. You can still arm and disarm the alarm, and have it set up to automate things such as a door lock or thermostat whenever you leave.

How do I unfreeze my Vivint panel?

Remount and power up your panel Line up the BOTTOM of the panel to the backplate and snap it back in place. Replace the top screw and plug the panel back into the wall. After 10-15 minutes, the panel should finish powering on.

Why is my Vivint panel offline?

Several issues can cause your panel to lose the connection to your home WiFi network. A passing storm may have knocked your power and network offline. An Internet outage in the area could have caused the WiFi to go out. Find out how to test your WiFi to determine if you should contact Vivint or your ISP.

Why is my Vivint panel gray?

The home screen of your Glance Display will be green if the system is ready to arm, and grey if it’s not ready to arm. The system is not ready to arm when there is a door or window open in the home.

How do you open a vivint panel?

Remove the panel cover Remove the screw at the top of your panel with a screwdriver. To remove the panel cover, push the two tabs on top and pull the cover out and down. Hang the panel cover on the back plate using the white safety strip. Don’t be alarmed if you hear beeping.

How do I change the code on my Vivint panel?

Go! Control – Edit Users From the home screen of your Go! Control, tap Security. Tap Menu. Tap Toolbox. Tap User Codes. Enter your 4-Digit PIN. Choose the user you would like to edit. Enter the new PIN in the field provided. The panel will prompt you to enter it again to verify the new PIN.

What is the installer code for Vivint?

Enter the default installer PIN code (2203) 3. Select the device to control 4.

How do I turn off Vivint alarm without code?

To disarm your alarm, Touch the Shield icon on your home screen and drag it down to disarm. 4. Press the alarm icon in the middle to disarm the system and cancel the alarm if there is an alarm in the process.

What is the installer code for IQ panel?

The Installer Code (default 1111) on a Qolsys IQ Panel 2 Plus has the second-highest authority level on the system, after the Dealer Code (default 2222). You can use the Installer Code to change most system programming settings.

How do I reset my IQ remote?

Your IQ Panel is not responding to screen touches or remote commands. If the LED’s are lit but the system is not responding to touch or remote commands, you should perform a hard reset. Hold the HOME button for 30 seconds until the lights flash. Let go of the button and wait for the system to reboot.

How do I reset my vivint security code?

If you ever forget the password for your Vivint app or My Account, you can reset it by following these steps: Go to My Account and click on Forgot password? Enter your email address. Click OK. You will receive a reset password email from Vivint. You will be routed to account.vivint.com to enter a new password.

How long does vivint reboot take?

Reboot your camera The camera will take 1-2 minutes to reboot. If you do no see a Reboot camera option, only a Delete camera option, this means that your camera is not communicating with the panel.

How do I fix my vivint camera offline?

Vivint Indoor Camera – Offline Make sure the camera has power. Make sure the camera is plugged into a working outlet and the cord is securely plugged into the back of the camera. Reboot your panel. Takes 10-15 minutes. Restart your camera. Unplug your camera for 30 seconds, then plug it back in. Restart your router.