QA

Quick Answer: How To Take Over A 2Gig Go Panel From Vivint

Can you use Vivint equipment without service?

Can I use Vivint without a subscription? You can use Vivint equipment without a subscription, but you wouldn’t have the benefit of professional monitoring, couldn’t access the mobile application, and won’t be able to use the 24/7 technical support service.

Can you reuse Vivint equipment?

Yes, you can add on any extra equipment that Vivint offers after the service is activated. They will have you pay upfront for the item and then send a tech out to install it.

How do I take my Vivint panel off?

Remove the screw at the top of your panel with a screwdriver. To remove the panel cover, push the two tabs on top and pull the cover out and down. Hang the panel cover on the back plate using the white safety strip. Don’t be alarmed if you hear beeping.

How do I bypass Vivint?

Open the Vivint Smart Home app. Select Device Settings. Select the desired sensor. Slide the toggle to the right to bypass the sensor for a single arming event.

Do I own my Vivint equipment?

Do I own or lease Vivint’s home security system? You own the equipment. You can either pay for all the equipment up front or pay for it over the course of a few years. If you decide to pay for it over time, Vivint offers 0% APR so there’s no added interest.

Can Vivint see my cameras?

Vivint comes with 24/7 professional monitoring, but the monitoring agents do not access your cameras’ streams or recorded videos. However, Vivint can be hacked by outsiders who can control your devices from another location and spy on you through your cameras.

Can you use Vivint indoor without service?

Vivint cameras cannot be used without service. They require the purchase of the Smart Home Video Monitoring monthly subscription plan. Up to four Vivint cameras can be on one subscription plan, but there is an extra cost for the third and fourth cameras.

Can I still use my Vivint camera without service?

Yes, Vivint devices can be used without being monitored. You cannot, however, use the app on your phone. You may still activate and deactivate the alarm and arrange it to automated things like the security door or the thermostats when you leave.

What happens when you cancel Vivint?

A Vivint cancellation customer service representative told us that, in most cases, you’ll need to pay off the remaining balance on your contract. Another variable is that some people may also need to pay their monthly professional monitoring plan fees for the rest of the contract.

Why is my Vivint panel offline?

Several issues can cause your panel to lose the connection to your home WiFi network. A passing storm may have knocked your power and network offline. An Internet outage in the area could have caused the WiFi to go out. Find out how to test your WiFi to determine if you should contact Vivint or your ISP.

Is it easy to hack Vivint?

Vivint cameras are highly encrypted to provide additional security to your loved ones and premises. You get access to the security feeds from your smartphone or computer from miles away. It is highly unlikely that a talented hacker can stoop so low as to hack into your security system.

How do I turn off my Vivint sensor?

Remove your existing sensor If you are replacing an existing sensor, delete it from the panel with the following process: tap the three dot Menu icon in the bottom right corner then Devices, enter your PIN, tap Sensors and select the device you want to remove, then tap Delete and confirm you want to delete the sensor.

How do I turn my Vivint sensor off?

Push upward with your thumbs to slide the detector off of its mounting bracket. Use the black tab to remove both batteries. Insert the 2, new CR123A batteries. Slide the sensor back onto its mounting bracket and make sure it snaps into place with no gaps.

Can I move my Vivint panel?

You can either remove your system yourself or a Smart Home Pro can professionally remove your equipment for you for only $149. If you remove the panel yourself, use the SkyControl instructions or the Go! Control instructions. We will install everything you brought with you from your old home.

What happens when you move Vivint?

If you’re between residences, we’ll remove your system and you hang onto it until you’re resettled. To see if you qualify, be sure to contact us before you lose access to your current home.

Do Vivint cameras record without WIFI?

Because Vivint is a totally wireless system, your Vivint cameras will continue to record even if you aren’t connected to the internet, but you won’t be able to receive live video monitoring or security alerts via the app. Each camera should have a minimum upload speed of 2 MBPS, according to Vivint.

Can you recover deleted videos from Vivint?

Note: If you delete a clip, it is permanent and cannot be retrieved.