QA

How To Return At Ikea

How do I return something to IKEA?

You can return your item to any IKEA store with proof of purchase and ideally with the original packaging. Obviously many items sold by IKEA are large so may require a pickup, which they are able to arrange for you – but this option is not available in all areas so you will need to contact IKEA.

Does IKEA accept opened returns?

It’s OK to change your mind! If you’re not totally satisfied with your IKEA purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund. You may also return open products within 180 days, with your proof of purchase, for a full refund.

Can you return IKEA furniture once assembled?

In almost every case, IKEA will happily accept returns of assembled furniture, provided it is not yet used, and is easily resalable. Customers should also make sure to have their receipt, but if they do not, their purchase may still be traced easily.

Where is the returns desk in IKEA?

At IKEA you can’t just return items, big or small, at the cash register. There’s a separate room for returns where you take a number (like at a grocery store butcher counter) and have to wait until your number is called to be helped. When I took a number the estimated wait time was 1 hour and 50 minutes.

Does IKEA pay for return shipping?

Use your local mailing provider to ship the product back to Ikea. Note that IKEA does not pay for shipping costs on returns. Label your package IKEA RETURNS DEPARTMENT and send it to the closest IKEA next to you.

Can I return broken furniture to IKEA?

IKEA will accept returns of broken, faulty, and damaged furniture as long as the default was made prior to purchase or was damaged upon delivery in 2022. To learn more about returning damaged furniture to IKEA, keep on reading!.

Does IKEA accept returns without packaging?

Do I Need the Original Box to Return an Item? No, you don’t need the original packaging to return items. Might be a good idea to keep the box if you haven’t assembled it yet as it’ll make returning it easier.

Can I return IKEA furniture after 1 year?

IKEA’s official policy states that an item can only be returned within 365 days after purchase. However, according to some IKEA employees, they still accept returns of items after 365 days as long as the following conditions are met: The item exists in IKEA’s system and so can be tracked.

How long do IKEA refunds take?

What’s IKEA Refund Time? If you return the item to your local store, your refund will be issued immediately. In case you use another method, it will take from three to ten business days for your refund request to be processed.

Can I return IKEA sofa?

IKEA accepts returns of unopened sofas within a year of purchase as of 2022. Opened sofas can be returned in unused and re-sellable condition within 180 days of purchase with valid ID and receipt. You will only get store credit if you return sofas without the original packaging.

Can you exchange at IKEA without a receipt?

Like most major retailers, IKEA will happily provide you with a refund if you decide to return any of your purchases. This usually requires that you bring your receipt though – which can be a problem if you’ve lost it.

Can I return assembled furniture to IKEA UK?

As long as your assembled item is unused and in a resalable condition, IKEA will be happy to accept your return. You’ll also need a proof of purchase and, if possible, remember to bring the original packaging along, too.

How can I contact IKEA?

+1 888-888-4532.

Does IKEA Family card track purchases?

As an IKEA Family member, your purchases are saved! Remember to use your IKEA Family card at your time of purchase, and the receipt will automatically save to your profile. Don’t forget you can always look up your IKEA Family card number at any information station at the store.

What is IKEA’s return policy on mattresses?

IKEA Mattress Return Policy You have two options for returning your mattress to IKEA: Exchange it for another mattress within 365 days of purchase. Return it for a full refund within 365 days of purchase.

Can you return mattress to Costco?

Costco will accept returns of mattresses, memory foam, and air mattresses with or without a receipt as of 2022. As Costco has a 100% satisfaction guarantee, customers can return their mattresses to Costco if they are unsatisfied with the product or have changed their mind.

What do you do with broken IKEA furniture?

Customers email photos of their old IKEA furniture so that it can be assessed for recyclability. They can then drop off their used or broken IKEA furniture at the store, without even taking it apart, receiving a voucher for the value of the old furniture in return.