QA

Question: How To Return Ikea Products

Exchange items at any IKEA store by bringing your merchandise, photo ID, receipt (or online order confirmation) and the card that you made the purchase with. The IKEA Planning Studio location does not accept exchanges.

Can we return products in IKEA?

You can purchase products from us in store or online and we will accept them back for a full refund in the original method of payment up to 60 days after the purchase, 90 days if you are a IKEA Family or Business member.

Does IKEA accept opened returns?

It’s OK to change your mind! If you’re not totally satisfied with your IKEA purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund. You may also return open products within 180 days, with your proof of purchase, for a full refund.

How do I return something to IKEA Covid?

A: We will be happy to exchange it for you within 365 days from purchase once our stores reopen. Please visit our stores or contact customer support centre once we resume normal business operations. Q: What should I do if I’m missing items in my delivery?.

Does IKEA pay for return shipping?

Use your local mailing provider to ship the product back to Ikea. Note that IKEA does not pay for shipping costs on returns. Label your package IKEA RETURNS DEPARTMENT and send it to the closest IKEA next to you.

What is return policy on IKEA?

If you’re not completely satisfied you can return it within 365 days. We will give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new and unused condition and, if possible, the packaging.

Can I return broken furniture to IKEA?

IKEA will accept returns of broken, faulty, and damaged furniture as long as the default was made prior to purchase or was damaged upon delivery in 2022. To learn more about returning damaged furniture to IKEA, keep on reading!.

Can I return IKEA furniture after 1 year?

IKEA’s official policy states that an item can only be returned within 365 days after purchase. However, according to some IKEA employees, they still accept returns of items after 365 days as long as the following conditions are met: The item exists in IKEA’s system and so can be tracked.

How long do IKEA refunds take?

What’s IKEA Refund Time? If you return the item to your local store, your refund will be issued immediately. In case you use another method, it will take from three to ten business days for your refund request to be processed.

Can you return an IKEA sofa?

IKEA accepts returns of unopened sofas within a year of purchase as of 2022. Opened sofas can be returned in unused and re-sellable condition within 180 days of purchase with valid ID and receipt. You will only get store credit if you return sofas without the original packaging.

Why does IKEA charge so much for delivery?

However, the reason that IKEA’s shipping fees are so high is that they want to reward customers who buy in bulk. The highest price you will pay for shipping is $49 per order, and it does not matter how many products are included in the order.

How often does IKEA get new stock?

IKEA restocks every one to two days for smaller furniture pieces. This includes items like tables, chairs, dressers, and other similar types of furniture. Larger pieces of furniture like beds, wardrobes, outdoor furniture, and similar types of furniture take anywhere from three to five days.

Is IKEA on the stock market?

IKEA is a privately held company, so the company is not currently traded on any stock exchange as of 2022. IKEA is instead owned by the Stichting INGKA Foundation, which was founded by IKEA founder Ingvar Kamprad. Additionally, IKEA has no plans of going public or offering an IPO anytime in the future.

Where is the returns desk in IKEA?

At IKEA you can’t just return items, big or small, at the cash register. There’s a separate room for returns where you take a number (like at a grocery store butcher counter) and have to wait until your number is called to be helped. When I took a number the estimated wait time was 1 hour and 50 minutes.

Can I make a return at IKEA without a receipt?

As of October 22, 2020 you need your receipt to make a return. If you don’t have your receipt, IKEA can try to use one of the following methods to find your purchase: Credit or debit card, gift card number, or an order number (if applicable).

What is IKEA’s return policy on mattresses?

IKEA Mattress Return Policy You have two options for returning your mattress to IKEA: Exchange it for another mattress within 365 days of purchase. Return it for a full refund within 365 days of purchase.

Do I need a receipt to return?

Stores often try the “no refund or return without a receipt” line. But where an item fails, shops do not have the right to demand a receipt. A credit card slip or statement or even the say-so of a person who was present when the products were purchased, are legally enough.

Can you return IKEA furniture that has been assembled UK?

As long as your assembled item is unused and in a resalable condition, IKEA will be happy to accept your return. You’ll also need a proof of purchase and, if possible, remember to bring the original packaging along, too.